Privacy
Policy

The terms “We” / “Us” / “Our” / ”Company” individually and collectively refer to Ayur Ayurveda Wellness, the owner and operator of the website www.ayurayurvedawellness.com (referred to as “Website” or “Site”), and the terms “You” / ”Your” / “Yourself” refer to the users of the Website.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000, and the rules made thereunder. This Privacy Policy does not require any physical, electronic or digital signature.

This Privacy Policy is a legally binding document between you and Ayur Ayurveda Wellness. The terms of this Privacy Policy will be effective upon your acceptance of the same and will govern the relationship between you and Ayur Ayurveda Wellness for your use of the Website.

1. User Information

To avail certain services on our Website, users are required to provide certain information for the registration process, namely:

• Your name
• Email address
• Phone number
• Shipping address
• PIN code
• Medical records and history (for consultation purposes)
• Password

The information as supplied by the users enables us to improve our Website and provide you the most user-friendly experience. All required information is service dependent, and we may use the above said user information to maintain, protect, and improve our services (including advertising services) and for developing new services.

2. Cookies

To improve the responsiveness of the Website for our users, we may use “cookies” or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user’s individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer.

Our web servers automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our site. Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

3. Retention of Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

4. Consent to Communication

By providing your contact number or email address to Ayur Ayurveda Wellness, or where your details are otherwise lawfully obtained by us, you consent to receive transactional, informational, and promotional communications via SMS, WhatsApp, email, or phone calls. Such communications may include updates, offers, reminders, and messages related to our products and services. You may opt out at any time by using the unsubscribe option in our messages or by contacting us at info@ayurayurvedawellness.com or +91 9663073434.

5. Links to Other Sites

Our policy discloses the privacy practices for our own website only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in any way for your use of such sites.

6. Information Sharing

We share sensitive personal information with any third party without obtaining the prior consent of the user in the following limited circumstances:

• When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences.
• We propose to share such information within our group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If you are under the age of 18, please do not provide any personal information to us. If we learn that we have collected personal information from a child under 18 years of age without verification of parental consent, we will take steps to delete that information as soon as possible.

8. International Transfers

Our website may be accessed by users from countries outside of India. If you are accessing our website from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located and our central database is operated. By using our website, you consent to the transfer of your personal information to India.

9. Payment Security

We do not store your card or banking details. Payments are processed securely through trusted payment gateways. All online payments are encrypted and secure.

10. Your Rights

You may contact us in business hours to update, modify, or delete your personal information. You have the right to access, correct, or request deletion of your personal data.

11. Grievance Redressal

Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us: